This hold Lotus Foundation non-announcement has once again have me shaking my head about IBM's understanding and focus on the SMB market. As I said on Christian Tillmanns' blog. "IBM have some of the best solutions for the SMB market, but never seem to understand the importance of this market not just in the revenue perspective, but the impact it has on the enterprise market. Remember that Microsoft’s and Google’s primary focus initially was in the SMB market. And now look where are they. If you have a good foothold on the SMB market you will gain in the enterprise market. What IBM needs to understand is that every individual consumer is a small business and they grow to become enterprises by number. Good example is what Microsoft did with Outlook. Google has done with Google Docs. IBM still does not get it. For example, if you want people to adopt Lotus Symphony DO NOT, DO NOT require people to fill out a super long form or any form at all. I told a customer to try it, b